Paydel
Pay As You Go
KSh 0 / month
We charge Paydel access fees per package delivered.
First 20 orders are free. Terms and conditions apply.
Fee schedules
Published COD fee bands
Merchant COD fees (own rider)
Business fee by order value when COD is collected with your own rider.
| Order value | Paydel business fee |
|---|---|
| KSh 50–KSh 199 | KSh 10 |
| KSh 200–KSh 949 | KSh 25 |
| KSh 950–KSh 1,500 | KSh 60 |
| KSh 1,501–KSh 3,000 | KSh 110 |
| KSh 3,001–KSh 7,000 | KSh 189 |
| KSh 7,001–KSh 10,000 | KSh 210 |
| KSh 10,001–KSh 20,000 | KSh 250 |
| KSh 20,001+ | KSh 289 |
Paydel Service Fee (customer)
On applicable COD orders, charged to the customer and shown at payment.
| Order value | Paydel Service Fee |
|---|---|
| KSh 50–KSh 500 | KSh 18 |
| KSh 501–KSh 1,500 | KSh 37 |
| KSh 1,501–KSh 6,000 | KSh 49 |
| KSh 6,001+ | KSh 68 |
Fee tables use the published Paydel schedule — live platform bands were incomplete, so we show the full public rates.
What you get
Quieter operations. Clearer money. Fewer chase-ups.
Paydel is built so you spend less time hunting status, confirming payments, and stitching tools together — and more time running the business.
- Business dashboard that shows what’s moving and what’s stuck
- Business analytics so you know where money and deliveries stand
- A simpler way to see what happened with any order
- Less chaos confirming payments — clearer collection trails
- Rider dashboard & live dispatch
- Unlimited team seats
- Stock & inventory control
- Route planning for riders
- M-Pesa STK push for COD
- Customer SMS updates
- Packing, assignment & returns
Estimate
See fees for an order value
One number in, who pays what out — using the published COD bands.
What would this order cost?
Enter a COD order value. Fees use the same bands shown in the tables below.
Order value
KSh 1,200
Business COD fee
KSh 60
From your Paydel Balance / settlement rules
Customer service fee
KSh 37
Paid by the customer on applicable COD
Worked examples
Same schedule as the tables — useful when you don’t want to type.
| COD order | Business fee | Customer service fee |
|---|---|---|
| KSh 150 | KSh 10 | KSh 18 |
| KSh 1,200 | KSh 60 | KSh 37 |
| KSh 4,500 | KSh 189 | KSh 49 |
Prepaid own-rider orders
Successfully completed prepaid order with your own rider: Currently free to use — when a Balance fee is introduced later, it will appear here.
Ready for quieter operations and clearer money?
Start on Pay As You Go. Zero monthly fee. Transparent usage pricing.
Fee tables use the published Paydel schedule — live platform bands were incomplete, so we show the full public rates.