Be Among the First to Access the Smarter Delivery System.

We’re rolling out Paydel in phases. Join the waitlist to: Get notified when we launch, early access, Book a priority demo, Receive onboarding support, Influence features before full launch. Spots are limited for early rollout.👉 Join the Waitlist Now
Smarter Delivery Management

Smarter Delivery Management

We’re introducing a smarter delivery management system for businesses that allows merchants to assign deliveries to their own riders, who can prompt customers for M-Pesa payments or record received cash in real time, reducing follow-ups, payment confusion, and operational delays.
Try-Before-You-Pay Deliveries

Try-Before-You-Pay Deliveries

Paydel will support try-before-you-buy delivery workflows, where riders record what items the customer picks, prompts instant payment for those items plus delivery fees, and clearly marks what has not been picked and will be returning. Giving your business full clarity on sales, returns, and stock coming back.

Join the Priority Waitlist

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We take the pressure off your operations by handling delivery confirmation, payment security, and returns — reducing follow-ups, disputes, and cash-on-delivery risk.

No more manual follow-ups, cash handling, or uncertainty around delivery and payment confirmation.

Here's how we Elevate Your Current System

We collect payments on your behalf so you can focus on growing your business. Our system ensures that once a customer pays into your Paydel account, we pick up the item, deliver and authenticate the delivery, and only then are the funds released. Paydel is built for businesses that want certainty before releasing value. We help you deliver better — with clarity, control, and confidence. This builds trust between you and your customer, creating a seamless experience for both sides.

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Delivery pricing

Outskirts of Nairobi

KES550
Ruaka, Rungiri, Syokimau, Ruiru, Rongai past Maasai mall, Ngong, Utawala, Ruai, Njiru etc
  • Same/Next day delivery available
  • We pick up from your business premises.
  • Delivered by a partner courier. But we track it to ensure we see it through.
Popular

Within Nairobi

KES399
Within 20km radius of CBD
  • Same day delivery
  • We collect cash on your behalf.
  • We pick up from your business and deliver to the client's doorstep

National delivery

KES550
Counties other than Nairobi
  • Next day delivery
  • We contact the client before dispatch
  • We pick up from your business premises

Trusted by Kenya's biggest Brands

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🚀 Paydel in Numbers

13,000+

Successful Deliveries in 2025

KES 20.0M+

Collected on behalf of clients

10+

Businesses That Trust Paydel

What Our Customers Say

"Just used Paydel to sell sth and the process was so seamless. I didn’t know how to use their platform so I reached out and they were super helpful. Awesome experience. Highly recommend"

— Lavender Syanda

★ ★ ★ ★ ★

"I used Paydel as a seller today and it was a very seamless process. My client informed me that her package arrived in good condition and in good time. I have used it as a buyer before and it was a very quick and efficient delivery as well. Paydel doesn’t disappoint! 💯 Paydel to the world!"

— Sharon Nduta

★ ★ ★ ★ ★

"I’ve had an excellent experience with this online payment and delivery service! The platform is reliable, easy to use, and the customer service is outstanding. Highly recommend for anyone looking for a hassle-free and responsive service!"

— Louisa Gitau

★ ★ ★ ★ ★

"I loved the experience on using paydel mostly the fact that they are very fast in response and i got my package in no time and they were very affordable..can’t recommend any other apart from them . keep up"

— Megan Ndirangu

★ ★ ★ ★ ★

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— Sharine Otieno

★ ★ ★ ★ ★

API DOCUMENTATION

We integrate seamlessly into your website or app giving your business the avenue to build trust through M-chunga

Get in touch

Blog posts

  • The Real State of Kenyan E-Commerce in 2026

    Checkout feels digital. After checkout feels manual. And that gap is expensive. It increases failed deliveries.It increases refund friction.It increases customer service time.It increases business anxiety.It reduces repeat purchases. Most importantly,...

    The Real State of Kenyan E-Commerce in 2026

    Checkout feels digital. After checkout feels manual. And that gap is expensive. It increases failed deliveries.It increases refund friction.It increases customer service time.It increases business anxiety.It reduces repeat purchases. Most importantly,...

  • Why Kenyan E-Commerce Still Struggles With Trust

    Everyone thinks the biggest problem in Kenyan e-commerce happens at checkout. It doesn’t. The real chaos begins after you click “Place Order or ask the instagram store to deliver” The...

    Why Kenyan E-Commerce Still Struggles With Trust

    Everyone thinks the biggest problem in Kenyan e-commerce happens at checkout. It doesn’t. The real chaos begins after you click “Place Order or ask the instagram store to deliver” The...

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