Customer communication
Customers stop asking where their order is.
Send confirmation, dispatch, rider, OTP and delivery updates from the same operational system.
What this page covers
Send confirmation, dispatch, rider, OTP and delivery updates from the same operational system.
Customers can also check progress themselves at paydel.co.ke/track — the SMS link opens that package automatically. Manual lookup needs the tracking number plus the last 4 digits of the order phone.